Run your service business from one place
SMITTS brings jobs, scheduling, quoting, invoicing, client communication, compliance, and service history into one practical platform for IT providers and skilled trades.
- 90-day free trial
- No credit card required
- $19/month per technician after trial
- Admin users free
- Cancel anytime
Everything you need to run the job — end to end
Six outcomes that cover the full service cycle, from the first phone call to the final payment.
Manage service calls and tickets
Track every job from request to completion with status workflows and priority routing.
Schedule and dispatch technicians
Drag-and-drop calendar with route optimization so techs spend less time driving.
Create quotes and invoices
Multi-rate taxes, e-signatures, and online payment collection in a few clicks.
Keep client and job history together
A self-service portal where clients see tickets, quotes, and invoices — branded to you.
Track compliance, credentials, and safety
JSA reports, license tracking, and expiry alerts so safety is documented, not an afterthought.
Get paid and keep the business organized
Stripe Connect sends funds straight to your account. Accounting sync with Wave, QuickBooks, and Xero.
How it works
Get up and running in three simple steps — no lengthy setup, no consultants required.
Add your business, clients, and technicians
Set up your company profile, add your clients, and invite your team. Takes minutes, not days.
Manage jobs from request to completion
Create tickets, schedule dispatch, check in with GPS, and track time — all the way to resolution.
Quote, invoice, collect payment, and keep the full history
Send quotes with e-signature, invoice clients, collect online payment, and keep a complete service record.
Everything your service business needs
Replace four or five disconnected tools with SMITTS — one platform that covers operations, compliance, finance, client experience, and business intelligence — end to end.
Ticketing & Service Calls
Status workflows, priority routing, GPS check-in/out, and parts ordering — adaptable terminology for any trade.
Scheduling & Dispatch
Drag-and-drop calendar with route optimization so your techs spend less time driving and more time billing.
Maintenance & Contracts
Recurring schedules and proactive ticket generation keep preventive work on track and contracts renewing.
Projects & Kanban Boards
Break larger jobs into tasks with a visual kanban board — Todo, In Progress, Blocked, Done — with assignees and due dates.
Knowledge Base
Client-visible articles and internal how-tos, with per-client visibility control.
SLA Management & Breach Monitoring
Define SLA policies by priority, auto-calculate response and resolution deadlines, and get alerted before breaches happen.
Why service businesses choose SMITTS
One platform, honest pricing, and a real trial — built for the way small and medium service businesses actually work.
Built for IT and skilled trades
Multi-trade terminology adapts the platform to your industry — IT, HVAC, plumbing, electrical, and more.
One place for operations and billing
Stop stitching together separate tools for ticketing, scheduling, quoting, invoicing, and compliance.
Simple per-technician pricing
$19/month per technician. No tiered feature gates, no per-user surprises, no enterprise sales calls.
No setup fee
Get started without paying anything upfront. Your trial is free and your subscription starts only when you are ready.
90-day trial
A full three months to evaluate SMITTS with your real clients and real jobs — not a rushed 14-day window.
No credit card required
Start your trial without entering payment details. Add a card only when you decide to continue.
Explore a fully loaded sandbox
No signup required. Each demo comes pre-populated with clients, tickets, assets, contracts, and quotes — pick your trade and log in.
IT Services
Managed IT services, servers, networks, and support tickets
demo.it@smitts.app
Password
Demo2024!
HVAC
Heating, cooling, rooftop units, and preventive maintenance
demo.hvac@smitts.app
Password
Demo2024!
Plumbing
Residential, commercial, new construction, and emergency calls
demo.plumbing@smitts.app
Password
Demo2024!
Electrical
Industrial, commercial, life safety, and lighting systems
demo.electrical@smitts.app
Password
Demo2024!
Demo data resets periodically. Changes you make are visible to other demo users.
Run your whole service business with SMITTS
Start your 90-day free trial. No credit card required. $19/month per technician after trial. Admin users free. Cancel anytime.
- 90-day free trial
- No credit card required
- $19/month per technician after trial
- Admin users free
- Cancel anytime